Project Overview
International Shipping and Freight Agency Ltd, a leader in global shipping since 1963 is known for its commitment to high standards and competitive rates, the company has built lasting relationships with numerous Croatian and international clients.
Challenge
The company’s inspection system was hampered by manual processes, leading to inconsistencies and delays. Communication bottlenecks and the potential resistance to adopting digital tools were significant concerns that needed to be addressed to ensure project success.
Solution
The introduction of the Transinspector App aimed to revolutionize the ship inspection process. The goal was to enhance efficiency, accuracy, and transparency by digitizing and centralizing inspection records, streamlining workflows, ensuring data accuracy, enabling real-time reporting, and creating a centralized hub for inspection documentation.
Process and Collaboration
The solution involved a collaborative approach with stakeholders, focusing on user-centered design principles. A mobile-friendly web app was developed to facilitate on-site accessibility, integrating real-time reporting features to support efficient and accurate inspections. To ensure a smooth transition, the project included training sessions and ongoing support, along with seamless integration with existing systems to avoid data duplication.
Outcomes
This initiative marked a significant step forward in modernizing International Shipping and Freight Agency Ltd’s operations, setting a new standard for the shipping industry. The Transinspector App not only streamlined the inspection process but also fostered a culture of transparency and efficiency, paving the way for future digital innovations.
